Shipping Policy
Welcome to Body Works Club! As a trusted provider of high-quality fitness and gym equipment, we are dedicated to delivering your orders efficiently and securely. Please review our shipping policy below to understand our shipping process.
Shipping Zones:
We offer shipping services across India. Delivery times and shipping costs may vary based on your location.
Processing Time:
Once your order is placed and payment is confirmed, our team will begin processing it. Orders are typically processed within 1 to 3 business days before they are shipped.
Shipping Methods:
We partner with reliable logistics providers to ensure safe and timely delivery. The estimated delivery time depends on the shipping method selected at checkout.
Estimated Delivery Time:
Delivery times vary depending on your location and the chosen shipping method; while we strive to process and deliver orders within 2-4 days, unforeseen circumstances may sometimes cause delays.
Shipping Costs:
Shipping costs are determined based on the weight, size, and destination of your order. The exact cost will be displayed at checkout before you complete your purchase.
Tracking Your Order:
Once your order is shipped, you will receive a tracking number to monitor the delivery status. You can track your order via our website or contact our customer support team for assistance.
Delivery Attempts:
Our logistics partners will make multiple attempts to deliver your order. If delivery is unsuccessful after several attempts, the order may be returned to us. In such cases, we will contact you to determine the next steps.
Delivery Address:
Please provide an accurate and complete delivery address at the time of purchase. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.
Shipping Updates:
You will receive email notifications regarding the status of your order, including processing, shipping, and delivery updates.
Order Changes and Cancellations:
If you need to modify or cancel your order, please contact our customer support team as soon as possible. Once an order has been shipped, changes or cancellations may no longer be possible.
Damaged or Missing Items:
If you receive a damaged or incomplete order, please contact our customer support team within 48 hours of receiving your package. We will work swiftly to resolve the issue.
Customer Support:
For any inquiries regarding your order, shipping, or delivery, our customer support team is available to assist you. You can reach us through the contact information provided on our website.
Thank you for choosing Body Works Club. We are committed to making your shopping experience smooth and hassle-free!